ACCOUNT ISSUES & CONCERNS
OTHER GENERAL How old do I have to be to become a member? How long can I keep the DVD that I have rented in my possession? Where Do You Ship To ? How do I suggest a DVD Title that you don't currently offer? Do you offer Gift Memberships? How private is the information that I give to you? ACCOUNT ISSUES & CONCERNS I am unable to log into my account, what can I do? RENTAL ISSUES How does the rental queue process work? How do I know what the status of a DVD is in my queue (shipped, returned, pending, etc?) Can I copy the DVD while I'm renting it? Do I need to sign any paperwork, or mail in a form to become a member? What if I lose the DVD or dont return it? TECHNICAL What format are the DVDs in? **Please verify that your DVD player can play these discs before renting as we can not give refunds to customers who rent a video on a medium that they can not view. You can verify that your machine can play DVD+/-R recordings by going here. I have a DVD drive on my computer. Will this DVD play on it? The majority of our DVDs will also play on most computers equipped with DVD drives. However, we cannot guarantee this 100% given the huge diversity of DVD drives, codecs, drivers, play programs, etc. OTHER My question or concern is not listed here, what do I do?
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